{"id":4462,"date":"2022-09-21T14:06:55","date_gmt":"2022-09-21T14:06:55","guid":{"rendered":"https:\/\/ldsupport.com\/qualitaet\/"},"modified":"2023-02-22T16:39:12","modified_gmt":"2023-02-22T16:39:12","slug":"qualitaet","status":"publish","type":"post","link":"https:\/\/ldsupport.com\/de\/qualitaet\/","title":{"rendered":"Qualit\u00e4tsstandards"},"content":{"rendered":" \r\n
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Qualit\u00e4tsstandards<\/b><\/p>\n

Das L&D Support-Instrument ist gem\u00e4\u00df dem Review-Verfahren der EFPA validiert:<\/p>\n

Drei bestellte und voneinander unabh\u00e4ngige Auditoren best\u00e4tigten durch die Pr\u00fcfung des L&D Support-Instruments gem\u00e4\u00df dem Review Models der EFPA dessen Qualit\u00e4t per Gutachten. <\/p>\n

Die Begutachtungen bescheinigen, dass die theoretische und empirische Basis des L&D Support-Instruments den gestellten Anforderungen und Normen der EFPA entspricht. <\/p>\n

Insbesondere werden gute bis sehr gute Werte in den Bereichen \u201eAngemessenheit der Gesamtreliabilit\u00e4t\u201c und \u201eAngemessenheit der Gesamtvalidit\u00e4t\u201c – interne Konsistenz der verschiedenen Skalen zwischen 0.63\u20130.82; Cronbachs \u03b1 im Mittel bei 0.74 – bescheinigt.<\/p>\n

Die EFPA (the European Federation of Psychologists\u2018 Associations) ist die europ\u00e4ische F\u00f6deration der nationalen Psycholog*innen-Verb\u00e4nde und repr\u00e4sentiert 37 verschiedene europ\u00e4ische Psycholog*innen-Vereinigungen mit insgesamt 350.000 Psycholog*innen in Europa). Die EFPA setzt h\u00f6chste Qualit\u00e4tsstandards im Bereich der Testg\u00fctekriterien f\u00fcr psychologische Tests und Messverfahren.
\nF\u00fcr mehr Informationen zur EFPA und dem Review-Model der EFPA klicken Sie bitte hier:
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\n Direkt zu Downloadbereich<\/a>
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Zertifikate & Bescheinigungen<\/b><\/p>\n

<\/p>\n

In j\u00e4hrlichen Audits weist L&D Support nach, dass es die Kriterien dieser Norm erf\u00fcllt.<\/p>\n

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Dar\u00fcber hinaus wird der L&D Support regelm\u00e4\u00dfig nach DIN SPEC 77 22 4 – Service Excellence – auditiert: Service auf h\u00f6chstem Niveau wird als Service Excellence bezeichnet – das ist die oberste Liga der Serviceleistungen.<\/p>\n

Hier stellen wir unsere au\u00dfergew\u00f6hnlichen Qualifikationen und Kompetenzen unter Beweis, die zweifelsohne und unmittelbar jeder dienstleistungsspezifischen Situation gerecht werden.<\/p>\n

Die DIN SPEC 7724 setzt die Managementanforderungen ISO 9001 (Qualit\u00e4tsmanagement) und ISO 10002 (proaktives Beschwerdenmanagement) voraus und basiert auf diesen.<\/p>\n

\"\" Zur\u00fcck<\/a> | Weiter<\/a> \"\"<\/a><\/p>\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div> \r\n\t\t\t\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"categories":[35],"tags":[],"class_list":["post-4462","post","type-post","status-publish","format-standard","hentry","category-qualitat"],"yoast_head":"\nQualit\u00e4tsstandards - L&D support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ldsupport.com\/de\/qualitaet\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qualit\u00e4tsstandards - L&D support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ldsupport.com\/de\/qualitaet\/\" \/>\n<meta property=\"og:site_name\" content=\"L&D support\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-21T14:06:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-22T16:39:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ldsupport.com\/wp-content\/uploads\/2022\/09\/Facebook-Thumbnail.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jan\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/\"},\"author\":{\"name\":\"Jan\",\"@id\":\"https:\\\/\\\/ldsupport.com\\\/#\\\/schema\\\/person\\\/1ce96a10e328add9c7041a6958f3ffaa\"},\"headline\":\"Qualit\u00e4tsstandards\",\"datePublished\":\"2022-09-21T14:06:55+00:00\",\"dateModified\":\"2023-02-22T16:39:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/\"},\"wordCount\":2,\"commentCount\":0,\"articleSection\":[\"Qualit\u00e4t\"],\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/\",\"url\":\"https:\\\/\\\/ldsupport.com\\\/de\\\/qualitaet\\\/\",\"name\":\"Qualit\u00e4tsstandards - 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